

Office Manager
Emma has 27 years of financial and customer experience and brings processes and order to our office.
Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!
When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.
Software Development Manager
Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.
Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.
Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.
When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends
Smartsheet and AppSheet Consultant
David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.
In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day
Chief Smartsheet Solutions Officer (CSSO)
BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.
Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.
When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.
Chief Technology Officer
An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.
Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.
Ph.D. Biochemical Physics, IT and Accounting professional.
Communications Director
Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!
Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.
CEO
Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.
When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.
AppSheet with Smartsheet together let you capture Barcodes or QR coded data using the camera on your Smartphone. Just point, click and download the data in an instant. It’s that simple. Not only that, but these incredibly versatile tools also have the ability to apply Conditional Logic to Smart sheets. The ease of use partly explains the rise of QR code applications.
A barcode is a machine-readable optical image that contains information specific to the labelled item. In practice, Quick Reponse codes contain data for a locator, an identifier, and a website visitor tracking. To efficiently store data, QR codes use four standardized modes of encoding (i) numeric, (ii) alphanumeric, (iii) byte or binary, and (iv) kanji.
A QR code consists of black squares arranged in a square grid on a white background, including some fiducial markers, which can be read by an imaging device such as a camera, and processed using Reed–Solomon error correction until the image can be appropriately interpreted.
The required data is then extracted from patterns that are present in both horizontal and vertical components of the image.
The barcode was invented by Norman Joseph Woodland and Bernard Silver and patented in the US in 1952. The invention was based on Morse code that was extended to thin and thick bars. However, it took over twenty years before this invention became commercially successful.
Barcodes became commercially successful when they were used to automate supermarket checkout systems, a task for which they have become almost universal. The Uniform Grocery Product Code Council had chosen, in 1973, the barcode design developed by George Laurer. Laurer’s barcode, with vertical bars, printed better than previous versions.
The first ever Dynamic Barcode, invented by Alan Amron in 2011, was the first patented in digital eChanging dynamic barcode. It was developed to prevent digital fraud. It is the digital age version of today’s stagnant still static barcodes, continually updating the digital barcode, QR code, Alphanumerical or any discernible image from a static one to a rotating one that cannot be duplicated to prevent digital ticket fraud.
Barcode and QR code labelling generate data that needs management and analysis. Using Appsheet with Smartsheet barcode reader technology can help with this task.
You can use barcodes or QR Codes for all sorts of things and Appsheet with Smartsheet to help you manage the vast quantities of data collected from a barcode reader. For example:
Here are just a few of the reasons why our clients love this ‘rather nifty’ feature:
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