Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

How to use QR codes to speed up and simplify your processes

AppSheet and Smartsheet let you capture Barcodes or QR coded data using the camera on your Smartphone. When you use QR codes and Barcodes you just point, click and download the data in an instant. It’s that simple. Not only that, but these incredibly versatile tools also have the ability to apply Conditional Logic to Smartsheets. There are many ways to use QR codes and Barcodes.

How to use QR codes and Barcodes

You can use QR Codes or Barcodes for all sorts of things. For example:

  • Scan a package in or out and add/reduce stock levels. Update items that need reordering, for example when managing stock takes of your PPE stock and recording the usage stats on a dashboard. Your system is updated immediately and accurately.
  • Identify a manufacturing job to progress it to completion. Discover a job’s history and details in one click.
  • Clock in and out of a desk/room/office/site/machine. Automatically update timesheets or equipment usage or hire.

Benefits when you use QR codes

Here are just a few of the reasons why our clients love this ‘rather nifty’ feature:


Our Appsheet and Smartsheet consultants have been implementing this tool for clients in a range of industries, including construction, surveying, manufacturing and delivery. Just tell us what data you need to record and we’ll do the rest. The work takes days not months, making it affordable and accessible.

The technology is remarkably adaptable allowing you to account accurately for items in all industries and environments.

The speed of use and application also ensure that you have real time data transferred digitally instantly, which is a marked contract to data collected by hand and then uploaded into a digital format causing additional delays. The use of QR codes and Barcodes improved speed and flexibility in data collection and transfer.

use QR codes
Capturing a Barcode or QR code with a smartphone and app couldn’t be easier.


Code scanning is particularly useful for clients whose teams are out on site. They can simply use the camera and Barcode or QR scanner app in their own smartphones to capture data while on the move. How to scan a qr code on your phone ? It’s easy. You simply hold the camera of your smartphone over the code and the data is captured and registered.

No signal? No problem. AppSheet can store the data in your device until you are ready to sync. This allows you to use the technology in the controlled environment of an office or warehouse, and outside in an offline environment.

Ease of use

Clients tell us making features user friendly is a must when rolling out new tech to their teams. AppSheet’s code scanner reduces pushback by being so simple and easy to use. Your staff will wonder why you never thought of it sooner.

To use QR codes and a Barcode scanner is so easy it reduces training time dramatically. It is also a low cost way to manage inventory control which lowers the bar for ease of adoption.

Barcode readers have been in use for years and have transformed routine stock taking in all kinds of environments

Easy to implement

AppSheet delivers all the ease you would expect from a no code / low code programme. You don’t need to download a scanner app, you can just use your smartphone camera.

Environmentally friendly

When you use QR codes or Barcodes you will go digital with your data. This in turn allows you to make form filling, paper and pencils a thing of the past. Code scanning with Appsheet eliminates all this, one simple click of your camera.

Want to make this work for you?

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