Improve Operational Efficiencies by Putting People First

Let us introduce you to Organisational Change Expert, Jim Hemerling who shares our passion for ‘putting people first’

If you are interested in leading on change in your business, making your Business Processes more efficient, intuitive, easy to work with, easy to report on and track progress, then please watch Jim Hemerling’s 14 minute TED talk video, it explains what we do and how we are succeeding where others seem to disappoint.    


Jim outlines five imperatives, centered around putting people first, for turning company reorganization into an empowering, energizing task for all.

  • Inspire through purpose
  • Commit to ‘going all in’
  • Enable people with the capeabilities to succeed
  • Instil a culture of continuous learning
  • Encourage inclusive leadership

In the era of “always-on” transformation, organizations are always going to be transforming. But doing so, does not have to be exhausting. We owe it to ourselves, to our organizations and to society more broadly to boldly transform our approach to transformation. To do that, we need to start putting people first.

About Jim Hemerling

Jim Hemerling is a Senior Partner and Managing Director in The Boston Consulting Group’s People & Organization and Transformation Practices. He is a BCG Fellow with a focus on high-performance organization transformation. He also leads BCG’s global Behavior & Culture topic.

Hemerling has published extensively on transformation, organization effectiveness and culture. He is co-editor of Transformation: Delivering and Sustaining Breakthrough Performance, a synthesis of BCG’s latest thinking on transformation to be published in November 2016.  

About Smarter Business Processes

Smarter Business Processes provides consultancy services and training that help clients in UK, Europe and North America create huge productivity improvements with improved workflow solutions, application integration and smarter app solutions

We focus on the People and their Processes first, which produces excellent Performance outcomes.  

Responding to user demand for more automation, Smarter Business Processes have launched a series of Smarter Apps that Stretch the functionality of Smartsheet and Appsheet to create some amazing new, low cost business automations and App Integrations.  Leading the launch is their much requested Smarter Dropdown List Manager solution.

We offer a free initial consultation to assess your needs and discuss how they may be addressed with our help. See our Testimonials and Customer Success Stories

Contact Us to arrange a free initial consultation to discuss your workflow management, Smartsheet and AppSheet Mobile App needs – we’d love to hear form you