Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

New in Smartsheet: Critical Path and Duration in Minutes, Hours, and Weeks

Smartsheet: critical path and duration in partial days features are here!

Duration in minutes, hours and weeks, as well as critical path, bring Smartsheet to the next level of project management and team collaboration. You’ll have greater control over project schedules, ensuring that your timeline stays on track and remains accurate. You’ll also be able to easily identify the most important tasks in your project, keeping everyone on the same page and meeting deadlines.

How to Benefit….There’s a lot to Learn…..Talk to us about:

Get in touch to arrange your  Free initial consultation  where we can discuss the change processes and how they will improve your workflows…. . Or  Book one of our training courses  for your management  users.  

 

Here’s more information about the new features:

Enter Project Duration in Minutes, Hours, or Weeks

You now have a new level of granular control over project schedules by specifying duration of tasks in minutes (‘m’), hours (‘h’), partial days (0.5d), or weeks (‘w’). You can even mix and match units, like 5d 2h or 3d 45m. Just type the unit of time after your duration and Smartsheet automatically adjusts your schedule, on desktop and on mobile.

These new duration options also mean that milestones will no longer be a full day — you now have the ability to add zero-day milestones to your project schedules. And if your typical work day is less or more than the standard eight hours, you can specify that as well, by setting the hours in a working day. Your whole timeline automatically adjusts so you can stay nimble and specific to your business needs.
To use the new task durations:

  • In the Duration column in your sheet, simply enter a number followed by the unit: ‘m’ for minutes, ‘h’ for hours, and ‘w’ for weeks. For partial days, enter ‘0.5d’ or ‘2.5d.’

To set the hours in a working day:  

  1. Toggle to the Gantt chart view (make sure your dependencies are enabled).
  2. On the right-hand side, in the Gantt view, click the gear icon.
  3. Under Dependency Settings, in the section called Working Days, click Edit.
  4. Under Length of Day, enter the number of hours in the workday.
  5. Click Ok to close Working Days, and Ok again to save your project settings.

Automatically Calculate Critical Path

In any given project, you may have hundreds of tasks and dozens of dependencies. And it can be almost impossible to identify the most important tasks — the ones that, if missed, will impact the entire project and its completion date. With critical path, you can automatically identify these critical tasks, the ones that you really need to worry about to make sure you meet your deadline.

With the click of an icon, all of the tasks that directly impact your project completion date will be outlined in bright red on the Gantt chart. The critical path will change in real time, reflecting any changes in live data. And, it will work seamlessly across desktop and mobile, and with any colour settings in your sheet.

To use critical path on desktop:

  1. Enable the Gantt chart view.
  2. On the right-hand side, in the Gantt view, click the far-right critical path icon (it looks like two red Gantt bars).
  3. On the Gantt chart, the tasks that are on the critical path will be outlined in red.

To use critical path on iOS and Android:

  1. Enable the Gantt chart view.
  2. On the bottom of your screen, click the critical path icon (it looks like two red Gantt bars).
  3. On the Gantt chart, the tasks that are on the critical path will be outlined in red. Tasks that are on the critical path will also be highlighted in red on your task list on the left side.

Note: In order to enable critical path, you must have a fully networked Gantt chart. In other words, you must enable dependency settings. 

Huge Advances for Project Managers

Duration in minutes, hours and weeks, as well as critical path, bring Smartsheet to the next level of project management and team collaboration. You’ll have greater control over project schedules, ensuring that your timeline stays on track and remains accurate. You’ll also be able to easily identify the most important tasks in your project, keeping everyone on the same page and meeting deadlines.

For more information about this release, read our external release notes. 

Talk to us about Managing the Changes within your organisation and about application integration set-up and training.  We’d love to hear from you.