Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter Dashboards is Live!

The team at Smarter Business Processes are very excited to launch Smarter Dashboards, our latest innovation for Smartsheet. Smarter Dashboards lets you dynamically filter your data across charts and tables, and edit content from within a dashboard.

How exactly does it work?

Smarter Dashboards reads data from a Smartsheet and presents it in graphs, charts and tables, allowing you to filter the data in any way you like, and edit your content directly within the dashboard.

It uses the API to communicate with Smartsheet but the code is written in PHP, sitting on one of our AWS instances. This means we can customise a range of options as part of the set up cost. We can also offer customisable logos, colours and layout types, filtered from an admin sheet. We’ve also expanded on the range of graphs, allowing you to create multi axis line charts, scatter charts, bubble charts, polar area and a range of others.

Why did we create it?

Smarter Dashboards was a response to a multitude of clients who wanted to drill down into their data directly within a dashboard. Lots of customers were looking for way to edit an existing row in Smartsheet from a dashboard and this does that too.

We first saw an early version of this in the June Tips and Tricks webinar, Time to Talk Dashboards. How much has it changed since then?

Since the webinar we’ve added the option to edit data directly within the dashboard. There is also now a search box so you can filter data on text. Another new feature is that you can drill down into your data simply by clicking on the segment of a chart or graph and it will show just the data that makes up that element. Really useful for honing in on subsets of data!

Watch Smarter Dashboards Developer and CTO James Harris demo Smarter Dashboards below, or for more information contact us to arrange a free consultation today.