Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter Workflow Manager

Controlling the movement of records between sheets

By very popular demand from our clients and the Smartsheet Users Community, we are delighted to announce the launch of our Smarter Workflow Manager.

Part of our Smarter Apps Platform, Smarter Workflow Manager provides a solution for automagically moving or copying records from one Smartsheet to another based on a conditional statement.

What are the pain points?

  1. Does your workflow use multiple Smartsheets?
  2. Do you spend time filtering data then moving records from one sheet to another?
  3. Do you have a requirement to copy records from one sheet to another at a certain point within your workflow? 
  4. Are you running out of cells in a smartsheet (cell limit 200,000) and need a way of archiving historic data?

How does Smarter Workflow Manager relieve the pain?

This API based feature, provides an automated program which will monitor your identified sheets and when a data value sets off a pre-defined trigger, the active record can be moved, recalled, copied or copied one time to another Smartsheet or even asked to remain in Sync.

Example Scenario

You are in an HR environment and have a Smartsheet storing all applicants for job vacancies that you are managing. You have different Smartsheets managing the data for each stage in the process, as they are run by different team members. The process map below defines how Smarter Workflow Manager could automate the flow of data between sheets, based on the Status column being updated. The blue elements in the process map show the automatic movement of data (Smarter Workflow Manager is abbreviated to SWFM here).

You could continue this example with Smarter Workflow Manager automagically:

MOVING a record to Conduct Interview sheet when the Interview set up is complete”

MOVING a record to an archive sheet when the workflow is complete”

Smarter Workflow Manager – Seamless, effortless and extremely efficient.


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