Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smartsheet Named by Google as One of the First Solutions “Recommended for Google Apps for Work”

Customers have just scored another huge victory –  amidst Web Summit 2015, Google for Work President Amit Singh announced that Smartsheet was named one of the first solutions for the new “Recommended for Google Apps for Work” program. The program is designed to help Google Apps for Work customers get the most out of the cloud-based suite by suggesting trusted apps to complement it.

Google Apps users benefit from the recommended apps program by skipping the guesswork in finding a tool they can trust and rely on. Customers trust Google Apps for Work to provide an enhanced productivity environment, and now they can also trust their knowledge of vetted and proven products like Smartsheet. To be included in the initiative, Smartsheet has undergone rigorous reviews for integration quality and an extensive assessment of security policies, including application penetration testing. In a nutshell, that means a more seamless work experience with extensive built-in security.

Smartsheet is Google’s selection for the Project Management category, along with 7 other applications selected in other categories. The initial set of applications being added to the Recommended for Google Apps for Work program includes:

  • Smartsheet for Project Management
  • ProsperWorks for CRM
  • Ringcentral & Switch for cloud-based communications telephony
  • Ping Identity & Okta for identity and access management

Smartsheet has had a strong and harmonious relationship with Google Apps for Work since we began work together in 2010 with the launch of the Google Apps Marketplace. Just last year, we were honored to be among the first ISVs named as a Google Apps Premier Technology Partner; it strengthened our platform and added an extra level of empowerment to our customers’ collaborative work. And today, our relationship with Google became even mightier.

What this means for you

Google integrations with Smartsheet complement each other at every turn across the Google Apps for Work product suite. The benefits of using Smartsheet with Google Apps are huge, especially in regards to daily productivity:

  • Easy administration and use. Administrators can add Smartsheet for all users directly from their administration consoles.
  • Single sign-on. Sign in to Smartsheet with Google credentials to provide seamless account access.
  • Secure storage. House documents in Google Drive directly from the context of work in Smartsheet.
  • Shared dates. Synchronize Smartsheet with Google Calendar to stay up-to-date on the latest meetings and appointments.
  • Instant meetings. Start a Google Hangout from within Smartsheet with everyone currently collaborating on the same work.
  • Gmail integration. Update work in Smartsheet directly from inside Gmail.
  • Form data collection. Collect responses to Google Forms in Smartsheet to organize them and take additional actions.
  • Merge document data. Use lists of data in Smartsheet to generate multiple customized Google Docs.
  • Mobile access. Access work in Smartsheet from anywhere with the Smartsheet Android app.

We feel confident that our strengthened partnership with Google Apps for Work will empower your business and employees to be their best. With increased movement away from traditional work applications to a cloud productivity suite, you’ll see boosts in performance across your projects, IT and HR departments, sales and budget tracking, and so much more.

We’re so excited about this new opportunity to provide our customers with improved work solutions.

Contact us to arrange a Smartsheet demo, Free consultation or Free Trial and see how we integrate with Google Apps for Work for an enhanced and effective workflow between two partners you can trust.  We’d love to hear from you!