Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Project Management Office in Smartsheet

We can help you create and implement a PMO solution

Project Management Office in Smartsheet is a tool that once you have started using it becomes vital to your work and managing processes at work. At Smarter Business Processes we can show you how it enables you to manage a portfolio of work to complete more projects online and change processes as projects evolve.

What is Project Management Office?

A project management office (PMO) is a team or department that sets and maintains standards for project management throughout an organization. The PMO is in charge of creating procedures and best practices that will help operations:

  • Go smoothly
  • Complete on time
  • Result in quality deliverables

What is Project Management Office in Smartsheet?

Project Office Management in Smartsheet is an accelerator tool that is particularly useful for IT-PMO. It gives IT executives visibility and helps align everything to your organisations key objectives.

Why approach us about Project Management Office?

At Smarter Business Processes we can help you identify and document your PMO Processes and help you in other ways too. For example Project Management Office can help you to create an IT solution which supports your project and organisational processes. 

Whether by using Smartsheet templates to jumpstart the design, or by careful planning and design by our expert consultants, we can build the solution tailored to your requirements. 

Once the solution is built and delivered, why not use SBP to help you educate your users? We can provide training on the best way of sharing and using the solution, and ensure a quick buy in from your work force.

project management office

Auto updates in Project Management Office

Do you need your Project Management Office solution to auto update and include all new projects?  Do you need those projects to follow your processes consistently, and provide clear repeatable statistics?  Then you need to consider Control Center

Control Center from Smartsheet

Control Center is a Premium App from Smartsheet which provides you with a repeatable process to create project workspaces and roll up all project data to portfolio dashboards. 

Control Center also provides you with reporting and global updating capabilities as well as archiving routines, all bundled into a complete control package. Contact us for a demonstration of Control Center.  

Affordable alternatives to consider

If you don’t have the budget for Control Center but would like to automate & control your project assets to a degree, then seek out a demonstration from us on our SmarterControls4sheets.

As Smartsheet Ambassadors, we pride ourselves on our ability to help our clients get the most from their Smartsheet licenses. We have listened to client feedback to create our own enhancement apps to provide you with effective automations to compliment your core product.

If you don’t know where to start, Smartsheet Solution Center (found by using the + in your left hand navigator bar) has a large selection of templates ready to jumpstart your design. 

Find out how we can assist your Project Management Office and management of Smartsheet items. Get in touch today!