Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smartsheet UK

Smartsheet Consultancy

As Smartsheet UK and Worldwide Gold Partners, recommended Consultants, Smartsheet License Resellers and Smartsheet Trainers, we’re here to help with your Design and Development, Smartsheet Workflow Build, Tracking, Smartsheet optimisation, App Integration, Training and Support. We also offer appropriate Smartsheet…

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Smartsheet Consultancy

As third party independent specialists with experience across most businesses sectors, we can help you to see things afresh, help you validate what works and review what can be improved. Watch the explanatory video:  See our Client Testimonials,  Case Studies…

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Smartsheet Licences

Smartsheet UK and Worldwide recommended Consultants and License Resellers Purchasing your Smartsheet Licenses through SBP entitles you to: Free Admin Support in UK hours including Advice on how to set up your administration zone Free Initial Consultation to discuss methodology…

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5 Marketing Tips from Smartsheet Power Users

Marketers use Smartsheet to streamline communication, improve transparency, and get more work done. They coordinate website development, branding, design, annual reports, national events, and more, keeping everyone on the same page and meeting deadlines. Get the inside scoop from these marketing super users. Learn their best tips and tricks to save time, collaborate better, and be more productive.
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Tips from Support: How to Use Cell Linking to Create a Master Gantt Chart

Gantt charts are an awesome resource for managing projects as they provide a visual timeline of the progress of each task. But are you checking multiple project sheets and drilling down to all of the details every day? Nobody's got time for that! Cell linking to the rescue! This week, we’ll show you how to make a “Master” Gantt chart – perfect for rolling together calendars or project schedules.
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We’ve re-branded!

Previously trading as SkillsFinder, in March 2014 we began trading as Smarter Business Processes – Smartsheet, OverDRIVE, ProofHQ and DocuSign specialist consultants, helping companies around the world to optimise their use of Smartsheet and improve their processes and work management, to collaborate…

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Smartsheet Discovery Day

Having recently delivered several Smartsheet Discovery and Optimisation Days to a variety of businesses, we have been delighted by the reaction of delegates. “Excellent product, very well explained – I can see how Smartsheet will improve my work processes”, “This…

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