Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Learn More

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

The Top 5 Smartsheet Apps for Marketers

Social media, email marketing, landing pages, blog writing, PR outreach — marketers wear a lot of hats and are constantly juggling different projects with various teams. And, they’re always looking for tools and apps to simplify their marketing efforts. 

But, the irony is that using dozens of apps actually makes you even less productive. You don’t have a central location for all your information — everything is spread out between different places and it can be challenging to stay in sync.

Supercharge Marketing Productivity

That’s where Smartsheet can help. Marketers choose Smartsheet to centralize their work, using it like their homebase, then they connect to key apps for additional features. All the essential information stays in one place, but can also be exported to certain apps to supercharge marketing productivity.

Here are five Smartsheet apps to help marketers work more efficiently and save time:

1. Manage email lists with MailChimp

Mailchimp and smartsheet

When you have multiple people managing email subscriber lists, there is always the worry that lists are inaccurate or not up-to-date. With the MailChimp integration, you can work with your team to update, change, and collaborate on subscriber details in Smartsheet, and merge all the information to your lists in MailChimp. No more worrying about staying up to date. Manage email lists with MailChimp + Smartsheet


2. Nurture your leads with Marketo 

Marketo and Smartsheet

Have a centralized location to track leads in Smartsheet, then export that data to Marketo. Review, update, and make notes on your lead list in a sheet, then send the most updated information to Marketo for email campaigns and outreach. You can do a one-time export or schedule an on-going Smartsheet-to-Marketo synchronization. See how Marketo + Smartsheet works


3. Create an invoice with Harvest


Harvest and smartsheet

Whether you’re a consultant, freelancer, or work in an agency, invoicing is a regular part of the marketing function. With the Harvest integration, you can create invoices in less than 60 seconds. Track billable hours in a Smartsheet to keep everyone aware of progress and status, then when you’re ready to create an invoice, simply export your time tracking data to Harvest. Make invoicing easy with Harvest + Smartsheet 


4. Organize ideas with Evernote

Evernote small








Use Evernote to manage product launches, take meeting notes, and organize ideas for marketing campaigns. Then, turn those ideas into an actual plan in Smartsheet. Attach from Evernote and add notes directly to Smartsheet tasks, assign owners, and add due dates. Sync from Evernote and create task lists, collaborative projects, or archive ideas. Share ideas with Evernote + Smartsheet 


5. Visualize your data with Charts


Smartsheet charts

Instantly create charts or graphs for client presentations or pitches. Track marketing leads, email open rates, social media followers, press placements, and more in Smartsheet, then quickly turn the data into customizable, shareable charts. Visualize your data with Charts + Smartsheet 


One Tool to Rule Them all

From managing and syncing email lists to quickly creating invoices, Smartsheet Labs offers a variety of apps and integrations. The best part? You only need one tool to supercharge your productivity. Smartsheet is your homebase, and you have the power to customize it with your favorite marketing apps to truly make your life easier.

Click here to see all the Smartsheet apps and integrations. 

Contact us about your Smartsheet apps and integrations requirements – we’d love to hear from you !