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Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

What we can do for you using Smartsheet…
is only limited by your imagination.

What we can do for you using Smartsheet…
is only limited by your imagination.

✓SmartsheetTM Consultancy
& Training

smarter business

We are a team of Business Process Consultants, recommended by both Smartsheet & Google’s Appsheet. We can tailor our range of consulting and training packages exclusively to your needs. We love helping clients design and implement state of the art, user-friendly workflows from Global PMOs to Trackers and very Smart Dashboards.

We can help you achieve smarter controls and visibility, and smarter training across your organization. Consider our Smartsheet consultancy to help you tailor the tools and apps for optimal efficiency. If you want smart sheets and smarter systems you need Smarter Business Processes. What can be done with Smartsheet is only limited by your imagination.

Training online or in person, our short remote interactive training modules get rave reviews. Develop your skills and enhance your Smartsheet knowledge at a pace that suits you and your business needs.

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✓SmartsheetTM Automations
& Integration

Our clients spoke, we listened. SBP has developed a range of simple to use, yet powerful API Widgets, we call SmarterControls4Sheets.

Explore our range of ready made apps and solutions. Automate time consuming processes with Interoperability. Let your ERPs and CRMs integrate seamlessly with your Smartsheet data. Track, back up, and streamline your workflows. Experience the value of Smarter Dashboards that slice, dice and filter your data. View your key metrics in concise, graphical format. Let us implement Smartsheet solutions, and help you with Smartsheet training for your team, to save you time and enable your whole organization to work smarter.

Interoperability – what is it?
Interoperability – /ˌɪntərˌɒp(ə)rəˈbɪlɪti/ – the ability of different systems, devices, applications or products to connect and communicate in a coordinated way, without effort from the end user.

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Here’s how it works

  1. Tell us what you need. Workflow Enhancement, Data Management, Smartsheet Training? We can help you work smarter. Not sure? Have a free remote consultation with the team to identify your needs.
  1. We agree on a Support Package. We draw on our years of experience- and extensive library of apps, add-ons and widgets- to provide you with the licences, smartsheet training, skills and the intelligent tools you need.
  1. Roll Out. Enjoy a uniquely tailored support package, adjusted to suit your requirements. Whatever your needs, we will quickly and efficiently implement the right processes, at a budget and schedule that is right for you.

Here’s how it works

  1. Tell us what you need. Workflow Enhancement, Data Management, Smartsheet Training? We can help you work smarter. Not sure? Have a free remote consultation with the team to identify your needs.
  1. We agree on a Support Package. We draw on our years of experience- and extensive library of smarter business apps, add-ons and widgets- to provide you with the licences, smartsheet training, skills and the intelligent tools you need.
  1. Roll Out. Enjoy a uniquely tailored support package, adjusted to suit your requirements. Whatever your needs, we will quickly and efficiently implement the right processes, to budget and to your deadline.

Latest News:

Committed to Customer Success:

Sony HR Team

Smartsheet has been instrumental in streamlining processes, manage projects and programs successfully online and from an operational standpoint has allowed us getting requests out of email to collaborate more effectively and in turn increase overall productivity.

When we first approached Smarter Business Processes to share the pain points we were facing with the interview evaluation process and the desired solution that we were looking for, Dr. James Harris quickly understood our requirements. He then developed a solution for us that was beyond our expectations. Because of his brilliant work and product, we can now effectively streamline and automate a very human process that was very manual before, which will improve the team’s productivity and allow them to focus more on tasks that truly matter to us –  internal and external customer satisfaction in the electronics and entertainment business.

Alexandra Waltz – HR PMO & Talent Insights – Sony Corporation
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NHS Ayrshire & Arran

We are delighted with our Vaccine Appointments Booking System which is proving invaluable in these challenging times and is the envy of many other NHS Trusts.

Everything is going fine and it is extremely beneficial to the staff both booking and administering the system.

Working with Smarter Business Processes, we couldn’t want for more. Nothing is a problem and everything is done with speed, professionalism and a high degree of accuracy.

It’s great to work with a team of professionals who understand the challenges we all currently face.

Andy Grayer – Assistant Director Digital Services – NHS Ayrshire and Arran
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Lancashire FA

I am delighted with the solutions Smarter Business Processes have delivered to date.  They have vastly improved efficiency and visibility across the whole cooperate structure  and more importantly have enabled me to have my finger firmly on the pulse of how the business is performing. 

 I can’t recommend Smarter Business Processes highly enough for their unparalleled knowledge, customer service skill and reliability.  Working with them has been a pleasure. 

Simon Gerrard – Chief Executive Lancashire FA
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Pro EMS

We found ourselves in need of expertise and a rapid deployment. Smarter Business Processes helped us navigate a new software and deploy it quickly and efficiently.

They were always quick to respond to any question or issue we encountered, and provided us with a product that will really make a difference in our workflow

Gibson McCullagh – Pro EMS
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SIP Build

Smartsheet has revolutionised our operational processes.  We have up to date information and notifications that tell the relevant team when action is required.  The information is at your finger tips and the time taken waiting for individuals to respond has reduced dramatically.  The development work was both responsive and knowledgeable – so much so we have already been back for another system to add in!!! Thank you SBP for helping us achieve vision and transparency.

Chris Duckworth – Managing Director – SIP Build UK
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