Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Airtable support

Accredited Airtable Services Partner

Smarter Business Processes is an accredited Airtable Service Partner. Our expert consultants can help you to extract maximum value from your adoption of this flexible and sophisticated platform. Read on to learn how you could use Airtable as your next database, workflow management or PMO solution.

What is Airtable

With Airtable, teams easily design and deploy flexible and engaging apps that power critical workflows and make valuable data actionable across the enterprise.

It is a collaborative online platform for creating and sharing relational databases.

Unlike SQL and MySQL Databases, AIRTABLE provides a user-friendly interface, making collaboration and visibility easy compared to other available PMO and Workflow systems.

Airtable uses a spreadsheet format to organize data with a colourful easy to use interface.

This solution appeals to businesses of all sizes.  

At Smarter Business Processes we offer Airtable Consultancy, Design and Build, Self build Support, Training and Integration with other systems to maximise your Airtable workflows.

AIRTABLE is the Cloud based Relational Database we have ALL been waiting for 😀

How can I use Airtable

Easy To Use

Airtable has the ability to store information in a spreadsheet that’s visually appealing and fundamentally easy-to-use. 

However should you want to delve deeper or need Airtable help we are able to assist to ensure you extract maximum value and optimise your project efficiencies across organisational functions.


Airtable is powerful enough to offer sophisticated database features that businesses can use for customer-relationship management (CRM), task management, project management, and inventory tracking. Applications are endless! We can create tailor made apps for all business functions, helping you to deliver greater project efficiencies.

In addition, because of its cross functional applications it delivers greater project efficiencies.


Airtable’s powerful collaboration features give the whole business focussed access to real time data via configurable views. We can help you to set up intuitive interfaces for all teams and departments allowing them to collaborate efficiently at all levels. All organisations small or large can benefit from using Airtable.

We can help you to set up projects structured for team collaboration across different functions. Small and large organisations can all benefit from using Airtable.


Airtable has easy to use customisable features, that allow you to adapt the tool for various projects, creating Airtable Apps helping to optimise workflows.

Airtable also has a large number of ready-made popular templates available to help you manage a wide range of standard business operations. 

Airtable Service Partners

While Airtable is easy to use for standard functionality and data storage, we can offer specialist Airtable consultancy to help you maximise your use and proficient adoption of all the Airtable services and tools.

To make contact with our Airtable consultants click here and request a consultation

Airtable Integration

One of the reasons our customers return time and time again to ask our consultants for support is for projects enabling Airtable integration with their in-house and legacy systems across different departments.

For example, whether you need to integrate sales and marketing systems creating a joint reporting interface, or a sales and finance integration with cross functional data entry and reporting, our Airtable consultants can help you build a solid integration for optimal use of your ready data.

Airtable Database

While an Airtable database is simple enough to construct, because the company’s philosophy is to democratize software creation by giving everyone the power to create, sometimes your needs for a relational database are a little more complicated.

If this is the case, request a consultation from one of our accredited Airtable consultants.

Airtable Project Management

The beauty of a software tool like Airtable is how easy it can be to use the PMO functions. By using the Airtable project management for task management, time management, content management and reporting management you will find that it has an easy-to-use interface.

However, should you need more detailed and integrated cross-functional workflows with legacy system integration request a consultation with one of our Airtable consultants.

Smarter Launchpad

Do you need Airtable Support to get the MOST out of Airtable

We Can Get You to Where You Want To Be in No Time ⏱

At Smarter Business Processes we can help you extract maximum value from your decision to adopt project management with Airtable for your organisation. We offer Airtable support through accredited Airtable consultants.

Contact us for Airtable Support

Smarter Launchpad

Do you need Airtable Support to get the MOST out of Airtable

We Can Get You to Where You Want To Be in No Time ⏱

At Smarter Business Processes we can help you extract maximum value from your decision to adopt Airtable project management for your organisation. We offer Airtable support through accredited Airtable consultants.

Contact us for Airtable Support

How Airtable helps across departments

Whether you run a small to medium sized business, or a department in a much larger organisation Airtable will probably have a software solution to help you maximize your efficiency and streamline your team’s work efforts.


You can create your own custom and customer workflows to run campaigns and track successes. Keeping all the information in one place enables you and the team to stay fully informed at all times on current campaign status using one set of data. The Marketing Campaign tracker is one of the most popular templates available

Build roadmaps and ensure alignment across your team and the business while you create products that your customers will love. The Product Roadmap template is also a popular tool

Airtable can create a single well organised space for your data and to document and follow your team processes.

Using Airtable in the organisation can keep teams aligned from recruiting to onboarding and beyond.

Win loyal customers using smarter processes and well documented account management.

Streamline requests, manage budgets and automate processes with Airtable.

Airtable Integration with in-house systems

We’re here to help…

At Smarter Business Processes we offer Airtable help for organisations to maximise the value they extract from the software by helping them to integrate the licensed Airtable software with a number of systems such as Salesforce, Google Drive and Zendesk to help streamline workflow management. 

This integration opportunity expands and delivers multi-layered value for Airtable project management, enabling data interfaces, both input and reporting, to remain in sync with business operations and real time data in order that decisions can be made with the most current information. 

Airtable IntegrationApps
Project management :-Trello, Basecamp, Jira, Asana
File management :-Box, Dropbox, Evernote, Google Drive
Communication :-Email, Gmail, Google Contacts, Slack, SMS, Twilio
Events :-Event Brite, Google Calendar, Outlook Calendar
Social Networking :-Facebook, Instagram, LinkedIn, Tumblr
Development :-GitHub
Airtable IntegrationApps
Forms :-JotForm, JotForm Sign, Typeform
Collaboration :-Miro
Bookmarking :-Pocket
CRM :-Salesforce
Media :-SoundClloud, WordPress, YouTube
Payments :-Stripe
Analytics :-Tableau Cloud
Customer Support :-Zendesk

Contact Us For Airtable Support

Talk to us
Take advantage of a free consultation with one of our Airtable service Partners and Consultants and let us help you move forward!  

Contact us for Airtable Support