Our team of certified consultants provides training andremote support to clients around the globe, improving their Project Management, Workflow and Process Management.
Emma has 27 years of financial and customer experience and brings processes and order to our office.
Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!
When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.
Software Development Manager
Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.
Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.
Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.
When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends
Smartsheet and AppSheet Consultant
David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.
In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day
Chief Smartsheet Solutions Officer (CSSO)
BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.
Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.
When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.
Dr James Harris
Chief Technology Officer
An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.
Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.
Ph.D. Biochemical Physics, IT and Accounting professional.
Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!
Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.
Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.
When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.
AppSheet is an application that provides a no-code or low code development platform for application software, which allows users to create mobile, tablet, and web applications using data sources like Google Drive, DropBox, Office 365, and other cloud-based spreadsheet and database platforms.
It links the data that’s stored in spreadsheets with the mobile phones tablets and laptops that everyone already has, and use every day – at a fraction of the cost of “Traditional Mobile App Development”.
There are a variety of ways that AppSheet can be applied to help you manage data collection, whether online or offline. AppSheet also acts as a relational database. This relational database functionality offers you the ability to access a record in one sheet and track all other data related to that record in other sheets by ‘key’.
How to use AppSheet
Implementing AppSheet alongside Smartsheet allows the user to extend Smartsheet’s capability. It provides you the user with the ability to slice and dice your data, create the effect of a relational database, with a dynamic dropdown capability – see more.
Classic examples of use cases include time sheet data collection, and other data collection for example by engineers in the field, on site and even offline.
AppSheet has the special features that enable the creation of simple no code or low code mobile apps. These AppSheet apps act as portals to get access to data that lives in the Cloud, or vice versa.
One great advantage of using AppSheet is that not only does it collect data online and offline, but it also connects to a variety of management tools with ease. It provides a smart connection to these smart tools to ensure seamless project management.
You can send the data collected in AppSheet to your database, to Smartsheet, to your Excel, to GoogleSheets or to Airtable.
Need help to design an AppSheet app for Mobile and Desktop?
At Smarter Business Processes we can help you to collect and distribute data in a number of different ways using AppSheet and we offer AppSheet support.
We can help you to leverage these AppSheet benefits
The benefits of using this smart data collection tool include the following:
Geo Location – You can streamline workflow delivery out in the field by connecting records to an address, and creating a map view for records out in the field, e.g. when a driver is out on delivery for accuracy and ease of use in one system.
Scan Barcodes – AppSheet can carry and scan barcodes checking against active records in the field.
Scan QR Codes – QR Codes can also be scanned in the field, and they have the ability of carrying even more data than Barcodes.
Stay Connected – As long as the user has the app open when in use out in the field and when they reconnect they stay connected and seamlessly update their data.
Good Connectivity – There is excellent connectivity with mobile phones.
Low Code and No Code App technology – makes it relatively easy to use for the end user.
User of conditional logic – Enables the automation of manual processes like calculations to reduce errors, create a more efficient and customized experience for your users, and ensure the information you request matches the format you need to integrate it into your other data management systems.
AppSheet database – It has the facility to pull data from multiple sources at once , which in effect means it if constructed appropriately it can act as a relational database.
See our range of ‘off the shelf’ Smarter App solutions
AppSheet is a game changer for those Spreadsheet users that like to provide selected mobile access for reports and updates using spreadsheets to not only source but to capture data, location, signatures, scan bar codes, even those working offline. Check out our range of Smarter App Solutions.
AppSheet is particularly useful for Smartsheet users as it combines data from several Smartsheets or a combination of Excel, Google Sheets and Smartsheet – all in a user friendly interface – also available offline!