Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Integration and Automation

Our Most Satisfying Service

Companies are constantly challenged to create greater automation, integration and interoperability.

Nothing makes us happier than providing them with real-time and consistent access to their data across all business units.

The benefits in time saved are often huge with added peace of mind because the data can be trusted.

What sort of integrations can I have?

The range of integrations and automations available is vast,
Here are just a few examples…

ERP’s like Oracle & Salesforce, Excel or Google sheets with Smartsheet, Airtable or Google’s Appsheet – surface that data visibility using Dashboards , along with tailored access, so your team sees what they need to see, to keep your business flowing smoothly.

MySQL and SQL with Smartsheet, Airtable or Appsheet – using our own API connections , we can connect directly to SQL, enabling it to read data, display it how it most helps you and we even write new data back to SQL, ensuring both datasets stay in perfect sync.

Airtable is the online Database we have all been waiting for. Customise your data to suit your needs rather than shoehorn into a standard package. Why be average when you can be exceptional?

AppSheet Mobile Apps from Google – Mobile Apps driven by Data held in the location of your choice. Capture signatures and geolocation, scan barcodes, update and view real time data, offline/online.

Smarter Dashboards– using filters,slice, dice and edit your data in live dashboards with charts graphs and tables drawing your data from a choice of sources, eg SQL, Smartsheet, Airtable or ERPs.

Smarter Accounts – Connect Xero or Quickbooks to Smartsheet so your finances integrate with your workflows. .

Import Excel data into Smartsheet or Airtable eg a regular export to Excel can be auto imported to utilise the excellent collaboration and visibility Smartsheet and Airtable provide.

Automate Data output by “API mail merge” into templated PDFs detailing quotations, invoices, SOW’s (Scope of works) etc

Need Help With Integration and Automation ?

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Take advantage of a free consultation with one of our Consultants and let us help you move forward!  

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Explore our range of ready made apps and solutions. Automate time consuming processes with Interoperability. Let your ERPs and CRMs integrate seamlessly with your Smartsheet or Airtable data. Track, back up, and streamline your workflows.

Experience the value of Smarter Dashboards that slice, dice and filter your data. View your key metrics in concise, graphical format. Let us implement Smartsheet Airtable or Appsheet solutions, and help you with training for your team, to save you time and enable your whole organization to work smarter.

Interoperability – what is it?

Interoperability – /ˌɪntərˌɒp(ə)rəˈbɪlɪti/ – the ability of different systems, devices, applications or products to connect and communicate in a coordinated way, without effort from the end user.

Why connect a relational database like SQL server with Smartsheet?

Because SQL is the database behind most of the commonly used ERP type systems in use such as Salesforce or Oracle etc so, connecting with SQL provides the precise connectivity and therefore visibility not otherwise available from those big ticket systems.

SQL server with Smartsheet

Make informed decisions

Connect your SQL server with Smartsheet

What are the other benefits to this connectivity? Data integrity, data transparency, tailored user access and continuous user working access regardless of your location, online or off:

  • These big ticket systems are the relational database of choice for many large organisations round the world.
  • These databases have huge power to crunch valuable data and connect with other services that can use that data in intelligent ways, they can even help you to use Artificial Intelligence to predict needs and serve your users in smarter ways.
  • Smartsheet creates a view into the corporate data giving easier visibility that can be tailored to each viewer.
  • Smartsheet enables users to slice and dice this valuable data to support their own or team’s activities – access is easy and intuitive.
  • If you are already using Smartsheet for workflows and dashboards, importing crucial data from SQL automatically, ensures data integrity and uniformity.
  • Mobile access to data held in a mix of SQL, Smartsheet or even Excel, is possible, and is possible with multi-device remote access, even offline.

Contact Us To Discuss Your Needs

Talk to us
Take advantage of a free consultation and let us help you move forward!  

Contact Us