Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Learn More

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Make Better Decisions Faster with Smartsheet Dashboards

Smartsheet Dashboards – help you surface the right data to make informed decisions faster with Smartsheet

Gain Visibility Into Real-Time Information

Dashboards are designed to give you and your stakeholders real-time visibility into work progress. Since your work is unique, you don’t need to conform to pre-built dashboards. You can fully customize your dashboards through simple, easy-to-use widgets that look great on desktop or mobile, without needing any help from IT or having to learn how to code.

At Smarter Business Processes our Smarter Dashboards can help you to connect with your databases in real time to ensure data integrity. Plus they can tailor reports and report views for individual project groups or teams. This ensures that reporting is data integrity is better and reporting is faster with Smartsheet.

How can I make reports faster with Smartsheet?

Widgets can pull real-time data from where you store and track information. Are you tracking projects in a sheet? Add a link to the sheet or an icon that links back to a sheet. Just want to show select data points from a sheet? Use the metric widget to show information from individual cells.

Need to embed a report showing the latest status across initiatives? There’s no need to do extra work — simply add the report widget. You can also add rich text, titles, attach files, and display images to give others the context they need to understand your information. This makes reports faster with Smartsheet.

The best part is that once you build your dashboard, it’s always up-to-date. You don’t need to constantly maintain it or manually enter the latest metrics into your dashboard, since your widgets are pulling directly from your data sources.

Reports made faster with Smartsheet

The beauty of using Smartsheet is the ease with which you can delivery tailored reports, in sync with organisational databases, in real time to project teams.

Whether you need to view data in real time to make informed decisions, or you need to review and input when on site and off line, for speedy data entry, Smartsheet will enable you to keep up to date and gather information in sync.

faster with smartsheet

Visualize Data With Charts to Make Decisions Faster with Smartshe

Visual representations of data can help you cut through the noise and quickly spot trends in your business. That’s why we’re giving you the ability to chart your Smartsheet data in our new dashboards. Using a simple widget, you can select from four familiar chart types: bar, column, line and pie.

These charts pull real-time data from sheets, so you can analyze progress at a glance and quickly take action.

Dashboards Work for Everyone

Whether you’re a CIO in need of executive-level insights, a sales manager looking to share pipeline activities, or a program manager wanting to share high-level status information, Smarter Dashboards are designed for you.

CIOs who use dashboards always know the health of their portfolio. They get accurate, real-time views of their entire portfolio. They can compare current spend on strategic objectives, track budget vs. actuals, see project status, and more — all in one place. It can be smarter and faster with Smartsheet.

faster with Smartsheet

Sales managers who use dashboards know exactly what their pipeline looks like. They can easily move from high-level overviews into the details. Pipeline activity, deal status, and key metrics are never more than a click away. And so reporting is more timely and more convenient because it is always faster with Smartsheet.

Program managers who use dashboards effortlessly stay on top of their overall program status.  They have visibility into every aspect of their project portfolio, from key project metrics and status information, to supporting documentation.

Client Testimonial from Oscar Gonzalez, Manager — Program Planning at Karyopharm Therapeutics who uses dashboards to manage clinical trial programs. 

“We are testing new treatments in oncology and other indications in more than 300 hospitals and clinics across more than 20 countries. Maintaining real-time visibility across our trial portfolio is critical to keeping us on track and our executives informed. Smartsheet dashboards allow us to do that and new charts will now allow us to display enrollment projections, so that project teams can see the projections for the coming months.”

Get the Information You Need When You Need It

No matter what your role in an organization, our easily-configurable dashboards give you the right information at the time, so that you know what you need to know to make better decisions without having to track down relevant data.

Here’s a look at how dashboards can help your organization increase visibility into real-time information, spot emerging trends, and quickly act on data — all without help from IT.

For more information on how to add a chart to your dashboard, read our help article.

Dashboards are available to Smartsheet customers on Business or eligible Enterprise plans. If you’re on a Team or Individual plan and interested in upgrading your plan, contact our team today.