Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Our Team of Smartsheet Specialists

Helping Organisations with Smarter Business Processes – Across the World

We’re Proud of Our Team of Smartsheet Specialists!

With many years of experience between us, our team of professional Smartsheet specialists and consultants are dedicated to the delivery of excellent results and the success of our clients.

Working alongside clients from every discipline our expert smartsheet implementation specialists find the solutions in Smartsheet to suit your specific needs. With our support your professional teams can develop smarter, more streamlined and more impactful automated reporting and tracking, invaluable to projects and interdisciplinary data-driven work.

Who are we?

Our core team of Smartsheet specialists was founded and is led by Smartsheet experts Richard and Gwen Rymill.

Our Smartsheet Specialists comprise: CTO Dr James Harris; Smartsheet and Appsheet consultant, David Bower; Chief Smartsheet Solutions Officer, Debbie Sawyer; Solutions Architect, Etienne Mermillod; Smartsheet Consultant, Paul Sawyer.

Why engage our Smartsheet specialists

If you are not a native Smartsheet user we, as Smartsheet specialists, can support you to ensure you extract maximum value from your Smartsheet tools.

We can help you to devise a suitable format in Smartsheet to help you gain visibility of all aspects of your data driven project, by integrating and automating data sources to track progress and provide regular reporting.

We can help you formulate controls for projects and regular reporting to view data elements in close observation, and to manage project levers.

From bespoke consultancy solutions to team training

Whatever the Smartsheet consultant jobs you have pending we can help.

Whether you need a consultancy based approach, a smartsheet launch package, need help interpreting the smartsheet university content, or a team led Smartsheet training based approach we have the smartsheet specialists to help you succeed.

Our Smartsheet specialists can help you achieve proficiency with the smart sheet tools helping you to drive business efficiency with Fast, Friendly and Professional Service.

How do our Smartsheet specialists work with customers?

At Smarter Business processes we work with customers across all sectors, and in all time zones. Our Smartsheet consultancy and bespoke projects are based on the individual customer needs.

Whether the requirement is for a technical support specialist, tailored apps, or training delivered in a virtual environment we can help.

smartsheet specialists


Offices in UK & USA

Serving Clients Across the World

Smartsheet Consultancy

As Smartsheet UK and Worldwide recommended Consultants, Smartsheet License Resellers and Smartsheet Trainers, we’re here to help with your Design and Development, Smartsheet Workflow Build, Tracking, Smartsheet optimisation, App Integration, Training and Support.

As Smartsheet specialists we also offer appropriate follow up Smartsheet training to fully equip your team with the skills and understanding, so they can fully leverage these agile tools for your business. Our Consultancy and Training packages can be tailored to your specific needs.

Smarter Apps

We have the expertise, experience and tools needed to help you supercharge your use of Smartsheet – and get the best out of your business data.

Greater automation, efficiency and integration is integral to what we do. We offer a range of tools, tutorials and smarter controls to help you drive your business operations and analysis.

Get maximum control and visibility of the business data by using instant apps in your Smartsheets. These tailored apps enable faster more proficient Smartsheet applications and deployment. To learn more visit Smarter Controls 4 Smartsheets

Smarter Launchpad

Smarter Launch Pad is an affordable alternative to Smartsheet’s Control Center. It’s a quick and reliable way to spin up new project management assets and other repeatable activities such as Project launches, staff on boarding, order intake and execution. Anything that can be set up in templates, can be automated to generate a range of Smartsheet assets to streamline and embed smarter business processes.  

Smartsheet Training

Whether you need personalised online one-to-one training on Smartsheet, or you are happy to join our virtual workshops we are keen to help you gain maximum value from your smart sheet investment.

Smartsheet Specialists