Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Remote Smartsheet Workshops

Diverse and detailed Smartsheet workshops

In our wide range of Smarter Training options we offer a variety of bite-sized remote Smartsheet workshops which work well for those who prefer to learn by doing.  All our workshops have participation elements and engaging practical exercises for all attendees and an expert trainer to explain and guide you through the complexities of the session’s topics.

To help you identify the best bundle of Smartsheet workshops for your needs, we have created some workshop bundles based on common Smartsheet solutions.  Scroll down to identify which of our Smartsheet workshop bundles will best suit your needs.

Can’t find what you need, we’ll tailor a training programme for you

And remember if you do not find a suitable course in our Smartsheet workshops, for the specific training tool or feature you want to study, or if you’d like to dive straight into building a solution, but need someone on hand to train and guide you through your build,  ask about our Smartsheet consultancy.

With this service we can support you at the depth you require to ensure the build is aligned with best practice methods and you are left with a clear understanding of the structure of your chosen solution.

Remote smartsheet workshops are the ‘Smart’ way to deepen your knowledge.

How can we help you? Which Smartsheet workshops do you need?

Do you need:

  • 1-2-1 session with a Smartsheet trainer, to focus on one or two specific issues ?
  • A trainer to demonstrate the benefits of Smartsheet to get buy in from Management or End Users?
  • You’ve designed a Smartsheet, but you need help in reaching collaborators and instructing them on effectively use
  • Would you just like to broaden and deepen your knowledge of Smartsheet for you and your team?

At Smarter Business Processes we can provide all this and more.

What are you looking for?

Process Mapping
Process Mapping

Still figuring out the workflow? Unsure of where to start?

Then lets focus on documenting your process to see where Smartsheet can provide the solution and help you see results

A Survey Tool
A Survey Tool

Need to create a survey?
Want to collect data in a form?

Use Smartsheet Forms to create a survey, then learn how to deliver and present the results via Reports and Dashboards

Process Tracker
Process Tracker

Need to track process & uses?
Want to automate data flow?

Create a Smartsheet Grid which tracks a workflow process and uses Automation to keep the flow of data moving in an accessible integrated report.

smartsheet workshops
Project Management Tool

Working on Global PMO?
Need to have project visibility?

Set up a Smartsheet Project Template with bespoke columns to aid the management of tasks and the visibility of project progress and problem areas.

A Central database
A Central database

Need a central master data file?
Missing the original data set?

Do you need to have master data referenced from multiple sheets?  Use Smartsheet Grid to structure and store master lists of data that provide a single source of truth.  Then learn how to pull that data into other areas of Smartsheet where the data is used within data flows.  Learning how to use look up functions will reduce time on entering data in multiple places, will ensure that your data is up to date and current and will eradicate data errors from duplication and out of sync records. 

A Document Creator
Enrich my Smartsheet Knowledge

Experience gaps in knowledge?
Need to enrich specific areas?

You use Smartsheet for lots of functions but feel there might be some areas where you could enhance your knowledge but you’re not sure where to look!

Each module is £425 / $525 for up to 6 delegates