Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter Accounts

Try Smarter Accounts

Using an account package like Xero or QuickBooks? We can help you to connect and sync your accounting data seamlessly to and from Smartsheet. This will help you to save time, to manage accurate real time data and to work in sync across an organisation.

Smarter Accounts from Smarter Business Processes

Smarter Accounts for optimal efficiency, visibility and convenience

One of the smarter accounts management tools available today is the latest Smarter Accounts app. This intelligent addition to your accounting setup can deliver detailed and customisable financial information from your cloud accouting package such as Xero or QuickBooks into Smartsheet.

Easily integrated with your organizations legacy accounts system Smarter Accounts offers a convenient way to connect all your accounting reports, financial records, processes and software from across the organization. You gain visibility of all the accounting reports from across your organization.

Smarter Accounts will also automatically create bills, invoices and purchase orders in your cloud accounting package; taking the manual out of the processes.

Available as an easy to install and adapt accounting app it will help you deliver smarter controls for your organizations financial management.

smarter accounts

Whether you are looking for a complete book-keeping management accounting solution, or you already use Xero or other cloud based accounting software like QuickBooks, or a combination of all the above, we can help.

Smarter accounting from our stable of intelligent apps offers a complete bookkeeping management accounting solution. It can do this by enabling you to connect all your accounting processes and software. It is a Smarter way of accounting. Like Smarter Controls 4 Smartsheets it works to optimise virtual working in a busy and complex work environment.

From the moment you start by using our secure Smarter Apps login you will gain visibility and smarter controls over your financial operations and reporting.

Watch this video to learn more about how this smarter account management for Smartsheet app will help you gain more control and visibility.

The convenience of Smarter Accounts

  • Integrate financial reports and transaction records all into Smartsheet
  • Create bills, invoices, purchase orders and more within your accounts, direct from Smartsheet with our app
  • Filter by various criteria for example by date, contact, account or tracking code
  • Choose when and how frequently you sync the information with Smartsheet

What Smarter Accounts can do for you

  • Control access to your financial information
  • Grant visibility to team members, based on predefined permissions
  • Incorporate financial data automatically into your project sheets, tracking sheets, reports, and smarter dashboards. Do all this while keeping your finger on the pulse of your business at all times

What Smarter Accounts can do for you

  • Integrate Smartsheet with popular off the shelf accounting software Xero
  • Integration with other cloud-based accounting software such as Quickbooks, Freshbooks or Sage Business Cloud Accounting can be arranged upon request. Training can be made available for your teams on any new tools and processes.


  • Create management accounts dashboards within Smartsheet using regularly-updating data from your accounts
  • Cuts out the need for the accounts department to create separate sets of management accounts each month or quarter


  • Create accounting PDFs (quotes, invoices, etc) outside of your accounting package
  • Use Smarter PDF Creator to create bespoke documents that sync with Smarter Accounts


  • Add quote, PO, invoice, bill, and credit note information within Smartsheet. Smarter Accounts will then automatically create the relevant draft records within your accounting package
  • Create an approval process within Smartsheet to post the records when they’ve been checked