Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Learn More

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter Business Processes presents Smarter Training!

Bite-sized training – Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages. While Smartsheet is a user-friendly app with many intuitive functions there are so many opportunities to leverage the infinite variety of uses that you and your team could achieve so much more with some Smarter Training on Smartsheet. Read on to learn more.

Why do Smartsheet Training

Smartsheet is a user friendly app that is pretty intuitive, so why bother with training?

Smartsheet Training will help you to:
  • Really get to know the fundamentals that the app is based on
  • Save time by reducing experimentation
  • Cut down on the “ask a colleague” time consumed within an office
  • Become confident and efficient with your solutions
  • Improve the designs of your solutions
  • Utilise all areas of Smartsheet, rather than just the bits that look similar to MS Excel or MS Project!
  • Get an understanding on how all areas can integrate and share data between the items
  • Learn how to get Smartsheet to help you manage your solutions

Training comes in all shapes and sizes

Instructional Videos
Instructional Videos

Watching & learning –
If you learn best from watching demonstration videos, then visit Smartsheet’s own Learning Center. Here you will find a multitude of “how to” videos presented in short instructional scripted commentary highlighting all the features.

Often these videos are best combined with a hands-on workshop to bed down learning practical application techniques.

smarter training
Hands-on Workshops

Participatory learning & action-
If you prefer to learn by doing, participating yourself with proactive and responsive trainer guidance but have limited time, then try our very own bite-sized sessions. This Smarter Training option might suit your learning style and availability better.

Trainer led, remote 90 minute workshops run by Product Certified Experts

SBP Demo's
SBP Demos

Demonstrative learning –
Maybe you are still early in your understanding and unsure about what Smartsheet is able to offer you and your team. You might prefer a demonstration to gain a more detailed grasp of the features and benefits of this incredibly flexible tool. Consider it done!
We have an ever growing pool demonstrations. Just ask us about an area that interests you and we’ll share that demonstration with you.