Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter Dashboards 2.0

Welcome to

Smarter Dashboards 2.0

You have control…

Configure your own dashboards to analyse, filter and share your live data quickly and easily. Harness the power of data and information visualisation from various sources through a single pane of glass.

Build, slice, dice and edit your Smartsheet data in live dashboards.

What our Customers Say

Smarter Business Processes Smarter Dashboards is a must-have solution for any organization looking to optimize their Smartsheet data. With its time-saving capabilities, enhanced accuracy, and informative data visualization tools, it’s sure to revolutionize the way teams collaborate and make decisions. With its intuitive interface and seamless integration with Smartsheet, creating comprehensive dashboards is a breeze. No longer do users have to spend countless hours manually compiling and organizing data; Smarter Dashboards does it all in a fraction of the time, allowing teams to focus on more strategic tasks.

Diane Martell Deputy Director Peace4Kids

Stylish and informative dashboards – customisable for your needs

Business dashboards

Smarter Dashboards offer a range of options for you to create practical analytical dashboards and reporting dashboards to help you drive your business operations and manage data and information visualisation and flow.

These flexible solutions will fit your work at any scale, for smaller organisations or those wanting to grow to large corporations

Request a free consultation on how Smarter Dashboards can help draw insights from your Smartsheet data.

Custom dashboards

One of the most important tools an operation needs is a set of customisable reports to help you read and report on the progress of your business.

This is even more powerful when the data is near real time, live and editable, rather than relying on periodic batch runs to update the data.

Smarter Dashboards have the ability to help you build customisable dashboards with real time reporting.

Live dashboards – For decision makers

Today reporting and presentation of live data in business intelligence have become absolutely vital to the effective operations of any organization.

From executive dashboards to every day analysis through data reports, we have come to rely on regular output from these essential tools to analyse the workings of our operations.

These tools bring data to the forefront of our management decisions.

Why does live data and reporting matter quite so much?

Having access to our live data in a dynamic setting can make all the difference between good and excellent timing in our daily operations.

The live data is dynamic, and so our reporting should be also.

Our consultants can help you customise your Smarter Dashboards to make the most of the various charts, tables, metrics and filtering options.

How do reports and dashboards differ?

Ready-prepared management reports tend to be broad and necessarily feature out-of-date figures. Because they must be delivered periodically, they represent a snapshot of a specific area of an organization rather than its real-time situation. Dashboards, on the other hand, are built to visualize and organise data in real-time.

View charts, tables and metrics in real time

Our Smarter Dashboards pull live data from Smartsheet via the API, providing up-to-the-minute statistics and performance metrics.

What our customers say

“[Our Smarter Dashboard] has simplified the maintenance of this important data. It can now be visualised in a dashboard that is easily accessible and allows the scientists to have asset data real-time.

Global Pharma Lab Manager

Smarter Dashboards help you manage data in a dynamic setting

  • Build rich dashboards quickly
  • Filter and edit – manage your live data directly within the dashboards
  • Flexibility – move easily between views via simple navigation and clickable charts
  • Stylish output – business-ready views for easy and effective live presentations
  • Always current – know with real time data your reports and analytics are always up to date

What our Smarter Dashboards can do for you in a live setting

  • Drill down to any data subset by clicking on the relevant graph or chart
  • Edit data inline within tables, directly updating the underlying Smartsheets

What our Smarter Dashboards can do for you

  • Create handy, management-ready live snapshots based on any parameters you need
  • Present your data with pie and bar charts, multi axis line charts, scatter charts, bubble charts, polar area and more!
  • Provide different views for different user groups, allowing output to be tailored to the user


  • Create a single view that will show different data depending on the logged-in user
  • Allow users to edit data directly within the dashboard, which will then update the underlying Smartsheet data


If you have a large amount of data across many Smartsheets, we can sync these sheets to a SQL database, and drive the Smarter Dashboard from the database – allowing speedy access to hundreds of thousands of rows of data


If you need to view data from a secondary Smartsheet within your Smarter Dashboard, you can link this secondary data to the primary data via a key and it will filter and drill down in just the same way as the rest of your dashboard