Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet and AppSheet Consultant

David is an experienced Smartsheet Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James has worked for software companies as a Programmer and Test Analyst. He also has extensive experience as a Finance Manager. James brings an attention to detail and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill


Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smartsheet Consultancy

As Smartsheet UK and Worldwide Gold Partners, recommended Consultants, Smartsheet License Resellers and Smartsheet Trainers, we’re here to help with your Design and Development, Smartsheet Workflow Build, Tracking, Smartsheet optimisation, App Integration, Training and Support. We also offer appropriate Smartsheet training to fully equip your team with the skills and understand to leverage the tools for your business.

Our Consultancy and Training packages can be tailored to your specific needs.

We specialise in creating state of the art, user friendly business workflows, for Global PMOs, to Trackers and Smarter Dashboards.

We can help you get the best out of smart sheets, by organising a business centric Smartsheet consultation project tailored to your specific needs, and to those of your team.

smartsheet consultancy

Our consultants can work with you and your team to create a suite of reports that are integrated with legacy systems, automatically updating status and offering full transparency.

Experience speaks volumes

Each one of our Consultants is a Smartsheet expert. They are experienced business consultants and so they offer a “safe pair of hands” to help you evolve your business processes and reporting smoothly.  For the greatest efficiency in our work with clients we operate mostly remotely using Zoom for meetings and screen share. This enable us to support clients all around the world in our Smartsheet consultancy and smartsheet implementation work.

How do we support you with our Smartsheet consultancy? 

Our Smartsheet consultants will assess your business needs and enable you to set up and integrate the appropriate smart tools to help you achieve greater data clarity and automated reporting.

  1. Business Process Mapping  (so the software supports your workflows intuitively) 
  2. Detailed Requirements gathering, so we understand the Scale and Complexity of needs. 
  3. Design & Build a Proof of Concept… to see what the finished job will look like. 
  4. Collaborator and User testing prior to system Rollout
  5. Final Implementation & Security followed by User Training. 

What is Smartsheet app

The Smartsheet desktop app for Windows and Mac enables you to access Smartsheet easily from your taskbar, organise your items in tabs. it also allows you to receive automated notifications so you can work viewing data from across the business and receiving update alerts uninterrupted.

Smartsheet and Control Center Training

Whether you’re new to Smartsheet, or a Smartsheet Power User looking for new ideas, then our Smartsheet Academy offers a combination of hands-on Online and Onsite Smartsheet Training and Consultancy and Smartsheet Control Center Training and Implementation. 

Smartsheet consultancy in action

Our experienced consultants offer a range of smartsheet professional services, from Smartsheet consultancy with detailed analysis of your business processes offering smartsheet professional support, integration and automation support. With our Smartsheet consultancy you will find support in business process definition, reporting automation and discover a level of data transparency you thought previously unlikely.

Access to your data for business growth

We can work with you to define the data you need to access across your various internal ecosystems. Our consultants can help you define the workflows, and integrate systems into Smartsheet. Defining and managing the data flows will ensure you gain transparency, synchronise reporting, and enable you to leverage the data from around your organisation for timely growth and practical transformation.

Handy apps for practical application

Smartsheet consultancy

Our Smartsheet consultants can help you build integrated and automated reporting tailored to your business processes.

For users of Smartsheet who wish to extend its capability to improve the out of the box solution, see our;

Also see our Appsheet and Smartsheet solutions.

And keep your finger on the pulse’ with Smarter Dashboards.

Contact us to arrange your free initial Smartsheet Consultancy, a screen share Demo or set up a Free Smartsheet trial or license purchase.